Onsen Premium Day Access

Cancellation Policy

Cancellation Policy: All Day Pass, Student Day Pass, and Couples Retreat reservations must be cancelled at least 24 hours before the scheduled start time. If your reservation begins at 9:00 AM, cancellation must be made before 9:00 AM the day prior. Cancellations made within 24 hours and no-shows are non-refundable. By booking, you agree to these terms.